Delivery Policy
Last updated: January 2025
Overview
At Wisman Group, we strive to deliver your cable management solutions efficiently and reliably. This policy outlines our delivery processes, shipping options, and timelines.
Order Processing Time
Orders are typically processed within 1-3 business days. Custom or special orders may require additional processing time, which will be communicated during the quotation process.
Shipping Options
We offer the following shipping methods:
- Standard Delivery (3-5 business days within the Netherlands)
- Express Delivery (1-2 business days within the Netherlands)
- International Shipping (varies by destination, typically 5-10 business days)
Estimated Delivery Times
Delivery times vary based on your location:
- Netherlands: 3-5 business days (standard), 1-2 business days (express)
- European Union: 5-7 business days
- Rest of Europe: 7-10 business days
Shipping Costs
Shipping costs are calculated based on order weight, dimensions, and destination. Exact costs will be provided during the quotation process. We offer free shipping on orders over €500 within the Netherlands.
Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can use this number to monitor the progress of your delivery.
Delivery Issues
If you experience any issues with your delivery, such as delayed shipments or damaged goods, please contact us immediately. We will work to resolve the issue as quickly as possible.
Contact Us
For questions about delivery or to track your order, please contact us using the information provided in the footer.