Question 1

What are cable carriers and why do I need them?

Accepted Answer

Cable carriers, also known as energy chains or cable drag chains, are modular systems designed to guide and protect cables and hoses in moving applications. They prevent tangling, reduce wear, extend cable life, and ensure reliable operation in dynamic industrial environments.

Question 2

How do I choose the right cable carrier for my application?

Accepted Answer

Selection depends on several factors: travel distance, speed, acceleration, cable weight, environmental conditions (temperature, chemicals, cleanroom), and space constraints. Our technical team can help you determine the optimal solution based on your specific requirements.

Question 3

What is the typical lifespan of a cable carrier?

Accepted Answer

With proper installation and maintenance, our cable carriers typically last 10-15 years or more. Lifespan depends on operating conditions, load, speed, and environmental factors. Regular inspection and lubrication can significantly extend service life.

Question 4

Can cable carriers be used in harsh environments?

Accepted Answer

Yes, we offer specialized cable carriers designed for extreme conditions including high temperatures (up to 400°C), chemical exposure, cleanroom environments (ISO Class 1), underwater applications, and explosive atmospheres (ATEX certified).

Question 5

What maintenance do cable carriers require?

Accepted Answer

Regular maintenance includes visual inspection for wear or damage, checking mounting points, cleaning debris, and lubricating moving parts if specified. We recommend quarterly inspections for standard applications and more frequent checks for high-speed or heavy-duty systems.

Question 6

What makes a cable 'flexible' for industrial use?

Accepted Answer

Industrial flexible cables feature special conductor designs (fine-stranded copper), flexible insulation materials, optimized lay lengths, and reinforced jackets. These characteristics enable millions of bending cycles while maintaining electrical performance and mechanical integrity.

Question 7

How many bending cycles can your flexible cables withstand?

Accepted Answer

Our premium flexible cables are designed for 5-10 million bending cycles under specified conditions. Some specialized cables for robotics and continuous flex applications can exceed 20 million cycles. Actual lifespan depends on bending radius, speed, and load conditions.

Question 8

Do you offer custom cable configurations?

Accepted Answer

Yes, we provide custom cable solutions tailored to your specifications including conductor size, number of cores, shielding options, jacket materials, and special requirements like oil resistance, UV protection, or halogen-free construction.

Question 9

What's the difference between standard and highly flexible cables?

Accepted Answer

Highly flexible cables use finer conductor stranding (Class 6), more flexible insulation compounds, and optimized construction for tighter bend radii and higher cycle life. They're essential for robotics, cable carriers, and continuous flexing applications where standard cables would fail prematurely.

Question 10

How long has Wisman Group been in business?

Accepted Answer

Wisman Group was founded in 1994 and has been providing cable management solutions for over 48 years. We've grown from a small Dutch company to a global leader serving customers in 50+ countries worldwide.

Question 11

Do you ship internationally?

Accepted Answer

Yes, we ship to over 50 countries worldwide. We have distribution partners and local support teams in major markets to ensure fast delivery and excellent customer service. Contact us for specific shipping information for your location.

Question 12

What industries do you serve?

Accepted Answer

We serve diverse industries including automotive, robotics, machine tools, material handling, packaging, food & beverage, renewable energy, semiconductor manufacturing, and many others requiring reliable cable management solutions.

Question 13

Do you provide technical support and installation assistance?

Accepted Answer

Absolutely! We offer comprehensive technical support including product selection assistance, CAD drawings, installation guides, on-site commissioning support, and training. Our team of experts is available to help ensure successful implementation of your cable management system.

Question 14

What certifications do your products have?

Accepted Answer

Our products meet international standards and hold certifications including ISO 9001 (Quality Management), CE marking, UL/CSA approvals, ATEX (explosive atmospheres), and cleanroom classifications. Specific certifications vary by product - contact us for detailed certification information.

Question 15

How can I request a quote?

Accepted Answer

You can request a quote through our contact form, by emailing us directly, or by calling our sales team. Provide details about your application, quantities needed, and any special requirements for the fastest response.

Frequently Asked Questions

Cable Carriers

Flexible Cables

About Wisman Group

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